With this buy, the actual product is great but the packaging lets it down. The chalk is fairly powdery - which is great as it makes for quick application and it feels like it grips the ball well. We'd know as we have a pool table in the office! Despite the product image having a square box, the chalk actually arrives in a black plastic bag. This causes the chalk to rub together which leads to a messy bag. The chalk doesn't arrive damaged, but is is covered in dust. Not a biggie, they just need a quick wipe. Once again though, you cannot beat the price for 12 chalks!